Contact us

You may find the answer to your question in our Customer Support and FAQ page.

You can check the progress of your order online. Log into your account and click the ‘My Orders’ tab for the latest status of your order.

Please complete all fields below to enable us to provide you with the most effective support.

If you would prefer to speak with our Support Team regarding your order or using the site in general,

please call   0800 657 468 for assistance.

Hours of operation are Monday to Friday, from 8:30am until 5:00pm, New Zealand Time.

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Please allow up to 2 business days for a response to your query from our Customer Support Team.